Customer Services

Request an Order Status

To request details of the status of your order please complete our
Request Order Status Form

Returns

Please complete our Returns Form to advise us of any goods you are returning and whether you require a replacement or refund.

Customer Feedback

Your comments and feedback relating to our website and or customer services are always welcome, please email us at info@bluebanyan.co.uk to tell us what you think.

International Shipments

We are shipping to most countries.
Please note, however, that the shipping charges set out in the shopping basket only cover UK shipping charges. If you would like us to ship your order to an address not in the UK please complete the shipping details and continue with the chekout procedure including payment normally. We will contact you if there are any additional charges.In the event of there being any additional costs we will NOT charge your credit card without your authority to do so and will cancel the transaction if you do not wish to proceed.

For customers who have been contacted and advised of their revised shipping charges and wish to proceed with their order, please purchase your tokens here ...